Terms of Service

These terms govern your purchase, access to and use of ZirconOps digital products and business operating solutions.

Last updated: 7 September 2026. By purchasing, downloading or using a ZirconOps product, you agree to these Terms.

1. About ZirconOps

ZirconOps is the trading name of Fatima Quddusi LLC, a Florida limited liability company. Fatima Quddusi LLC creates and supplies digital products under the ZirconOps brand, including downloadable Excel-based operating systems, templates, guides and related business materials. In these Terms, “ZirconOps,” “we,” “us” and “our” refer to Fatima Quddusi LLC.

2. Product information and orders

The product page describes the edition, included files, key features, compatibility requirements and price. You are responsible for reviewing that information before purchase. We may correct genuine pricing or product-description errors before fulfilling an affected order.

Purchases are for digital products. No physical goods are shipped unless a product page expressly states otherwise.

3. Payments and merchant of record

Where checkout is provided by Paddle, Paddle acts as the merchant of record and authorised reseller for the transaction. Paddle processes payment, applicable taxes, receipts, cancellations and refunds under its buyer terms and policies. The price and taxes shown at checkout are the amounts applicable to that transaction.

4. Digital delivery

Products are normally delivered electronically through the checkout provider, a confirmation email, a download page or another stated delivery method. You must provide an accurate email address, keep your receipt and protect any download or access link from unauthorised use.

If you do not receive access after a successful payment, use the support link in your transaction receipt so the order can be verified and delivery restored.

5. Licence and permitted use

Subject to full payment and compliance with these Terms, ZirconOps grants the purchasing legal entity a limited, non-exclusive, non-transferable licence to use the purchased product for its own internal business operations at one restaurant location.

You may create reasonable working and backup copies for authorised internal users only for that licensed location. Each additional branch or restaurant location requires a separate licence unless ZirconOps expressly grants a written multi-location licence.

An employee, contractor or consultant may assist the licensed customer on its behalf, but may use the product only for that licensed customer and location. The product may not be retained, reused or deployed for another client, business or location. You may not:

• resell, sublicense, redistribute, publish or publicly share the product or any substantial part of it;
• give files or access credentials to another business, marketplace or unauthorised third party;
• remove ownership notices or present ZirconOps materials as your own product;
• use the product to build, train or distribute a competing template or operating-system product; or
• use the product for unlawful, fraudulent or harmful activity.

6. System requirements and product scope

You are responsible for using compatible software and maintaining your own devices, backups, security and software changes are outside our control.

ZirconOps products are management and operational tools. They do not replace professional legal, tax, accounting, food-safety, employment or regulatory advice, an approved accounting system, a point-of-sale platform or any government-mandated filing or e-invoicing service. You remain responsible for reviewing outputs and complying with laws and standards that apply to your business.

7. Intellectual property

ZirconOps and its licensors retain all intellectual-property rights in the products, branding, documentation, formulas, structures, designs and website content. Your purchase grants a licence to use the product; it does not transfer ownership of the underlying intellectual property.

8. Support and updates

A product purchase includes 30 calendar days of initial product support beginning on the original purchase date. Support requests must be submitted through the support link in the transaction receipt or through the current official contact channel published on zirconops.com.

Support does not include data entry, customisation, new features, general Excel training, business consulting, or accounting, tax, legal, employment, food-safety or local-compliance advice. A one-time product purchase does not create an ongoing subscription, a right to future versions or an unlimited support obligation.

9. Refunds

All customers may request a full refund within 14 calendar days of the original transaction date. No reason is required, and ZirconOps imposes no additional eligibility conditions, qualifiers or exceptions during this 14-day period. Refunds are governed by our Refund Policy, Paddle’s applicable policies and mandatory consumer law. For purchases processed by Paddle, submit the request through the transaction receipt or Paddle’s buyer-support channel.

10. Disclaimers and limitation of liability

We use reasonable care to describe and supply our products accurately, but we do not guarantee a particular financial result, business outcome, regulatory approval or uninterrupted operation. To the maximum extent permitted by law, the product is provided on an “as available” basis and we exclude implied warranties that may lawfully be excluded.

To the maximum extent permitted by law, ZirconOps will not be liable for indirect, incidental, special or consequential loss, loss of profit, revenue, data, opportunity or goodwill arising from use of the product. Our aggregate liability relating to a product will not exceed the amount paid for that product. Nothing in these Terms excludes liability or rights that cannot lawfully be excluded.

11. Suspension and termination

We may suspend support or terminate the licence where there is a material breach of these Terms, fraud, unauthorised distribution or unlawful use. Sections concerning intellectual property, restrictions, liability and disputes continue after termination.

12. Changes and applicable law

We may update these Terms for future purchases or where reasonably necessary for legal, security or product reasons. The version displayed when you purchase applies to that order unless a mandatory law requires otherwise.

These Terms are subject to applicable law and mandatory consumer protections. Where Paddle processes the transaction, Paddle’s buyer terms govern the sale and payment relationship between Paddle and the buyer.

13. Contact

For an order, delivery, refund or privacy question, use the support link included in your transaction receipt. You may also return to zirconops.com for the latest published contact and policy information.