Privacy Policy

This policy explains how ZirconOps handles personal information when you visit our website, purchase a product or request support.

Last updated: 2 September 2026. This policy applies to zirconops.com and ZirconOps customer-support activities.

1. Who we are

ZirconOps is a business operating systems brand that provides digital products and business solutions. For the activities described in this policy, ZirconOps is responsible for the personal information it receives and controls, except where another party—such as Paddle—acts as an independent controller for its own services.

2. Information we may collect

Depending on how you interact with us, we may receive:

• Order information: your name, email address, country, purchased product, transaction reference and order status supplied by the checkout provider for fulfilment and support.
• Support information: messages, attachments and other details you choose to provide when requesting help.
• Website information: basic server logs such as internet-protocol address, browser type, device information, requested pages, referring page and timestamps.
• Preferences: language and Gulf or International edition choices stored locally in your browser.

We do not receive or store your full payment-card details. Those are handled by the checkout and payment providers.

3. How we use information

We use personal information where necessary to:

• deliver purchased products and confirm entitlement;
• provide product, order and technical support;
• prevent fraud, abuse, unauthorised distribution and security incidents;
• maintain, troubleshoot and improve our website and products;
• keep legally required transaction and business records; and
• comply with lawful requests and protect our legal rights.

We do not use buyer information for unrelated marketing unless you have separately and validly consented.

4. Payments through Paddle

When a purchase is processed by Paddle, Paddle acts as merchant of record and collects information needed for checkout, payment, tax, fraud prevention and buyer support. Paddle may share limited buyer and transaction information with ZirconOps for product fulfilment, order administration, fraud prevention and support.

Paddle processes that information under its own Privacy Policy. We do not control Paddle’s independent processing activities.

5. Local storage, cookies and analytics

The ZirconOps website uses essential browser storage to remember your selected language and product edition. These preferences improve navigation and are not used for advertising.

Our hosting provider may use technically necessary cookies or logs to operate, secure and deliver the website. We currently use Google Analytics 4 to understand aggregate website usage, such as which pages are visited. If advertising or marketing technologies are introduced later, this policy and any required consent controls will be updated before those technologies are used.

6. When information is shared

We may share only the information reasonably necessary with:

• checkout, payment and merchant-of-record providers, including Paddle;
• website hosting, storage, email, security and technical-service providers;
• professional advisers where confidentiality protections apply; and
• courts, regulators or authorities where disclosure is legally required.

We do not sell or rent personal information.

7. International processing

Our customers and service providers may be located in different countries. Information may therefore be processed outside your country of residence. Where required, we rely on recognised safeguards or other lawful transfer mechanisms.

8. Retention

We retain personal information only for as long as reasonably necessary for fulfilment, support, security, accounting, legal compliance and dispute resolution. Retention periods vary according to the nature of the record and applicable law. Information no longer required is deleted or anonymised where reasonably practicable.

9. Security

We use reasonable organisational and technical safeguards designed to protect personal information. No internet transmission or storage method is completely secure, so absolute security cannot be guaranteed.

10. Your privacy rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to certain processing, request portability, withdraw consent and complain to a data-protection authority. These rights may be subject to lawful limitations and identity verification.

For information held by Paddle, submit your request directly to Paddle. For ZirconOps-held order or support information, use the support link in your transaction receipt and clearly describe your privacy request.

11. Children

ZirconOps products are intended for business users and are not directed to children. We do not knowingly collect personal information from children in connection with product sales.

12. Changes and contact

We may update this policy when our services, providers or legal obligations change. The current version and update date will remain published on this page.

For a privacy question, use the support link in your transaction receipt or return to zirconops.com for the latest published contact information.